Samsung Washer error code

Samsung Washer 5C error code

Drainage issue. Use these checks as a starting point, then verify the code in the manual for your exact model.

Code5C
ApplianceWasher
MeaningDrainage issue

What the 5C code usually means

The washer is taking too long to drain.

Model check: The same display code can have different meanings or procedures across product generations. Record the full model number before replacing parts or using a model-specific reset sequence.

What to check first

  1. Check the drain hose for restrictions and clean the pump filter if your model has a user-accessible filter.
  2. Inspect only user-accessible areas described in the owner manual.
  3. After correcting an obvious external issue, restart the appliance once and see whether the code returns.
  4. If the code returns immediately or the appliance shows heat, smoke, arcing, gas odour, or active leaking, stop using it and arrange service.
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When to call a technician

Unplug the washer before removing panels. Be prepared for stored water before opening a pump filter.

Professional service is also appropriate when the error returns after basic checks, when access requires removing fixed panels, or when the manufacturer documentation calls for electrical measurements or component replacement.

Related pages

Primary verification path: confirm the code against the manual or support content for your exact model at Samsung Support. This independent page is not a substitute for manufacturer service documentation.