Ownership planning

Repair or replace? Use a structured decision instead of one magic percentage.

A useful decision combines safety, diagnosis confidence, condition, cost, parts availability and what replacement would actually improve.

A six-question repair vs replace framework

  • Is it safe to continue using? Safety recalls, smoke, sparking, gas odour, severe overheating and repeated electrical trips override cost arguments.
  • Is the fault clearly diagnosed? A speculative expensive repair is different from a confirmed replaceable component.
  • What is the total repair cost? Include call-out, labour, parts, tax, repeat-visit risk and any related damage.
  • What is the appliance condition? Consider leaks, corrosion, seals, noise, bearings, cabinet condition and prior repairs.
  • Are parts and service available? Older controls, sealed assemblies and model-specific components may be difficult to source.
  • What would replacement improve? Capacity, energy use, features, noise, warranty and reliability all matter—but do not assume a new model automatically pays back quickly.

A practical decision matrix

SituationLean repairLean replacement
Newer appliance, isolated confirmed fault
Under manufacturer/retailer cover
Repeated major failures
Safety recall with manufacturer remedyFollow recall remedyFollow recall remedy
Critical parts unavailable
Cosmetic/minor user-serviceable issue
Structural corrosion or recurring leakOften
Repair is a small fraction of a suitable replacementOften
Do not use a rigid “50% rule” as law: A percentage shortcut can be useful for budgeting, but age, diagnosis confidence, safety, warranty and parts availability can change the answer.